Additional Resources
24-Hour Travel Emergency Assistance
If you’re looking for peace of mind while traveling, consider the Travel Assistance program. It offers toll-free emergency assistance to you, your spouse and your dependents 24 hours a day, seven days a week when you’re traveling 100 miles or more from your primary home for 90 days or less.
Additional protection provided via Reliance Matrix when traveling. Reliance Matrix can aid in pre-trip assistance, emergency medical transportation, emergency personal assistance services, and medical assistance services all when traveling more than 100 miles from home or in a foreign country.
In the U.S., call (800) 456-3893 or worldwide, call (603) 328-1966
24/7 Nurseline
Staffed by registered nurses who are available 24 hours a day, 7 days a week to ask basic questions and address concerns at no cost to you. Call (800) 700-9184.
Building Healthy Families
Anthem’s free, all-in-one program can help your family grow strong whether you’re trying to conceive, expecting a child, or raising young children.
To access Anthem’s Building Healthy Families program, you can call their Behavioral Health Care Center at (844) 792-5141, available 24/7.
ConditionCare Health Support
ConditionCare, offered at no cost to you, can help you or your covered family members manage conditions such as:
- High cholesterol, high blood pressure, high blood sugar, and weight problems
- Coronary artery disease (CAD) and heart failure
- Diabetes
- Asthma and chronic obstructive pulmonary disease (COPD)
- Low back pain, arthritis, hip and knee replacement, and osteoporosis
Based on your needs when you sign up for ConditionCare, the program provides:
- Telephone access to healthcare professionals who can answer questions and work with you to optimize your health.
- Continued guidance from care managers, nurses, pharmacists, dietitians, and other healthcare professionals who work together to help you reach your health goals.
- Educational guides and tips to help you learn more about your condition.
To find out more about the ConditionCare program, call Anthem at (866) 962-0963.
Group Personal Accident and Travel Insurance
Lifeline Plus is a comprehensive group personal accident and travel insurance program designed to provide financial protection for employees and families. It covers a wide range of risks including accidental death, permanent disability, and medical expenses during travel.
You can reach their emergency assistance team at +44 (0)1273 747 625.
LiveHealth Online
LiveHealth Online connects you with a board-certified doctor for a video visit using your smartphone, tablet or computer. Doctors can answer your questions and assess illnesses such as sore throats, ear infections, pinkeye and the flu. They can even send a prescription to your pharmacy.
Get started by going to livehealthonline.com or downloading the free app.
LiveHealth Online therapists are available seven days a week to discuss anxiety, depression, stress, grief, eating disorders and other mental health concerns. Call (888) 548-3432 if you need help with the app or website. Costs could apply for certain provider interactions.
Tobacco Cessation Program
Available for you and your spouse/domestic partner. After participating in the free Quit for Life tobacco cessation program for three months, you can qualify for a Tobacco Free Discount on your medical premiums. Additionally, the tobacco surcharge will be removed once you go through the Quit for Life program. Details about this are surcharge are outlined on page 8. Call (866) 784-8454 to get started. You will be assigned a Registration Intake Specialist who will verify eligibility to enroll and assign a Quit Coach for an initial intervention.